Shipping policy
At Kalkedon, we are committed to delivering your order as quickly and securely as possible. Below is our shipping policy for your convenience.
Processing Time:
All orders are processed within 1-3 business days, excluding weekends and holidays.
Custom or personalized items may require additional processing time. Please refer to the product description for specific details.
Shipping Methods & Costs:
We offer various shipping methods to ensure your order reaches you in a timely manner. Shipping costs are calculated at checkout based on your location and preferred shipping method.
Free standard shipping is available on orders over $75.
Delivery Time:
Standard Shipping: Delivery typically takes 4-5 business days, depending on your location.
Expedited Shipping: Delivery typically takes 1-3 business days (available at an additional cost).
International Shipping: Delivery times vary by destination and customs processing. Please note that international orders may incur additional duties, taxes, or fees, which are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.
You can track your order using the provided link, or by visiting the carrier’s website.
Shipping Restrictions:
We currently ship to all 50 states, Puerto Rico, UK and European Union Countries.
We do not ship to P.O. Boxes.
Damaged or Lost Packages:
If your order arrives damaged or is lost in transit, please contact us immediately at info@kalkedoninc.com so we can assist you in resolving the issue.
Address Accuracy:
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
Thank you for shopping with Kalkedon! If you have any questions or concerns regarding shipping, feel free to contact our customer service team.